Why is it that as soon as I can use the computer properly an IT item in our household decides to play up, requiring me to spend hours searching the internet for the way to put it right?

I decided to spend a small (ha!) amount of time this afternoon dealing with my iPod. I have an account with Audible.co.uk which by the payment of £14.99 each month enables me to download two audiobooks each month. As we both like unabridged books, which are of course, more expensive than the abridged ones, we save a fair bit. Anyway I bought and downloaded the two books for this month ("Monarchy" by David Starkey and "I, Claudius" by Robert Graves) and added them to my iPod with no problems at all. Then the Husband asked what versions of "Rebecca" by Daphne Du Maurier were available. He had heard some years ago a cassette audiobook of the unabridged book read by Anna Massey and he felt this was the definitive reading of the book. Well, it wasn't available on Audible.co.uk (although they had other versions of the book) but it was on iTunes. So I downloaded it and tried to add it to his iPod.

That was when the problems started. His iPod froze and wouldn't do anything. Neither would it appear on the iTunes on my computer. I have just spent all afternoon trying to sort it out. I've tried searching My Computer, restarted the p.c. several times, redownloaded the iTunes software - all without success. I've also spent a dishearening amount of time trying to find the answer on Apple's support pages - which are totally impenetrable if you aren't a techie.

The iPod is only 11 months old and I have a horrible feeling we are going to have to send it off for repair. The Husband is the ultimate Luddite and I even have to turn on the computer for him if he wants to look up something. Giving him the iPod last Christmas was a not very subtle attempt on my part to get him to feel more comfortable around technology. He will not be impressed though if his iPod has to go off for repair.

Oh well, as a last attempt to sort the thing out I've put it on charge overnight. If that doesn't help I've no idea what to do. It shows how helpless we can be when something technological goes wrong. Perhaps Ned Ludd was right.

UPDATE:
The next day, after it became clear that putting it on charge didn't help, I rang a technical help number I found on Apple's Support website. After double-checking that the iPod was still in warranty they did help me and finally we got it sorted so it's now working properly. What happens if it goes wrong again after it is out of warranty I do not know. Oh well, it's ok for now.